Frequently Asked Questions
After completing the booking process and if all your details are correct, you will receive an email confirming your reservation and payment including a booking number. In the event that you have not received an email from us after your booking, please check your spam folder or inform us as soon as possible.
You have the option to securely pay with either your PayPal account or credit or debit card.
If you choose to pay with a credit or debit card, this is not necessary.
If you need to modify your booking, such as removing or adding passengers, updating your pickup details, or changing the date, please get in touch with us via phone or email as soon as possible. We'll let you know if there are any payment adjustments that need to be made, and if there are, they can be made directly on the day of the tour or taxi transfer service.
Yes, you can cancel by phone or email at least 48 hours before the taxi service to receive a refund. Please consult our terms and conditions for further details.
Yes. Our online payment system uses encryption to protect your payment details from fraud and unauthorised transactions. Card verification is done by PayPal, which is a secure payment system that is recognized worldwide.